Ferry Vermeulen asked more than 70 tech comm pros -- from both the U.S and Europe -- what their 3 essential tools are. The combination of American and European responses makes for an interesting mix. While the majority of respondents listed either Madcap or XML tools, people also listed a...

I'm a technical writer based in the San Francisco Bay area of California. Topics I write about on this blog include technical writing, authoring and publishing tools, API documentation, tech comm trends, visual communication, technical writing career advice, information architecture and...

Ferry Vermeulen asked more than 70 tech comm pros -- from both the U.S and Europe -- what their 3 essential tools are. The combination of American and European responses makes for an interesting mix. While the majority of respondents listed either Madcap or XML tools, people also listed a...

In another insightful post from Mark Baker, this one called The Tech Comm Paradox, Mark asks why there's no market pressure for good documentation even though bad documentation is a constant source of user complaints. Mark writes, This then is the tech comm paradox: documentation is a common...

I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include technical writing, authoring and publishing tools, API documentation, tech comm trends, visual communication, technical writing career advice, information architecture and...

Each technical communication conference I attend, one of the activities that attendees look forward to is strolling through the exhibit hall, perusing the various tech comm booths, picking up freebies and fliers, listening to vendor pitches, and generally taking in the tech comm world of...

The peek-a-boo sheer quality of her dress injects a booster shot of elegant sensuality. 2. Cat-eye style sunglasses come in many variations--and this particular pair is a refreshing update. 3. Look closely, and you'll see her nail polish is a beautiful cyan/celeste/turquoise-blue,...

I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include the following technical communication topics: Swagger, agile, trends, learning, plain language, quick reference guides, tech comm careers, and certificate programs. I'm...

Like Tears, in Rain - Blade Runner Sci-Fi Futurist Chic (Leather & Lazers) - San Francisco & Oakland! Yesterday's post discussed how the people in our lives affect our aesthetics, our likes and dislikes. Along with those people, the things we grow up loving also carve out the shape of our...

I asked more than a dozen of the smartest people in tech comm about this, and I came to the conclusion that if I ever wanted to do it, I'd need to embrace an XML format and develop custom semantic tags. One evening I had a dinner conversation with Sarah O'Keefe about moving to XML. Sarah...

 

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