Principles in Tim Ferriss' book The 4-Hour Work Week can be applied to tech comm projects. By focusing on the 20% of tasks that result in 80% of the results, limiting your focus to two mission critical tasks a day, empowering those around you to make decisions, and avoiding distractions from...

Going down this road to learning opens up the age-old question about tech comm versus instructional design. Current trends in tech comm encourage writers to adopt a minimalist style. Include only the bare minimum of what the user needs. Stop glucking up your help with all kinds of...

Topics I write about on this blog include technical writing, authoring and publishing tools, API documentation, tech comm trends, visual communication, technical writing career advice, information architecture and findability, developer documentation, and more. If you're a professional or...

can start to move the organization in the right direction. Get new posts delivered straight to your inbox. I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include technical writing, authoring and publishing tools, API documentation,...

Last week I ran across an interesting site called DocToolHub that classifies hundreds of tech comm authoring and publishing tools. When I shared the link on Twitter, it received 38 favorites and 16 retweets, so I assume many others found the site useful as well. I decided to follow up with...

Ferry Vermeulen asked more than 70 tech comm pros -- from both the U.S and Europe -- what their 3 essential tools are. The combination of American and European responses makes for an interesting mix. While the majority of respondents listed either Madcap or XML tools, people also listed a...

In another insightful post from Mark Baker, this one called The Tech Comm Paradox, Mark asks why there's no market pressure for good documentation even though bad documentation is a constant source of user complaints. Mark writes, This then is the tech comm paradox: documentation is a common...

at Texas Tech University and moved into teaching tech comm. I currently teach in the School of Engineering at Mercer University and direct the online Master of Science in Technical Communication Management. I also direct the work in the UX lab and its projects with the Department of Homeland...

Principles in Tim Ferriss' book The 4-Hour Work Week can be applied to tech comm projects. By focusing on the 20% of tasks that result in 80% of the results, limiting your focus to two mission critical tasks a day, empowering those around you to make decisions, and avoiding distractions from...

Each technical communication conference I attend, one of the activities that attendees look forward to is strolling through the exhibit hall, perusing the various tech comm booths, picking up freebies and fliers, listening to vendor pitches, and generally taking in the tech comm world of...

 

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