Ferry Vermeulen asked more than 70 tech comm pros -- from both the U.S and Europe -- what their 3 essential tools are. The combination of American and European responses makes for an interesting mix. While the majority of respondents listed either Madcap or XML tools, people also listed a...

A wiki, being online, allows me to partake in the same game-like, community-rich environment that I thrive in. It's much better to focus on just a few key projects rather than spread myself too thin. I made the mistake of extending my reach into too many projects this year, sometimes taking...

Perhaps science will always be sexier than tech comm. While contemplating careers in science, in a moment of yearning I searched online for "Should I pursue a career in science?" One of the first results was a whopper: Should You Pursue a Career in Science? Some Advice from a Professional...

At tech writing conferences, I feel as if I know half of the attendees. Either I interact with them online, having seen or listened to a webinar, podcast, presentation, or blog post they gave, or else they know me through the same. Even as the world expands and grows, our

Not only are tech comm tools expensive, you can also spend a lot of energy learning tools that you'll never use. Someone else recently asked me about tutorials for DITA. I think she was trying to ramp up her skills for the job market. Different tools fit different situations. There's...

Going down this road to learning opens up the age-old question about tech comm versus instructional design. Current trends in tech comm encourage writers to adopt a minimalist style. Include only the bare minimum of what the user needs. Stop glucking up your help with all kinds of...

In another insightful post from Mark Baker, this one called The Tech Comm Paradox, Mark asks why there's no market pressure for good documentation even though bad documentation is a constant source of user complaints. Mark writes, This then is the tech comm paradox: documentation is a common...

Topics I write about on this blog include technical writing, authoring and publishing tools, API documentation, tech comm trends, visual communication, technical writing career advice, information architecture and findability, developer documentation, and more. If you're a professional or...

Ferry Vermeulen asked more than 70 tech comm pros -- from both the U.S and Europe -- what their 3 essential tools are. The combination of American and European responses makes for an interesting mix. While the majority of respondents listed either Madcap or XML tools, people also listed a...

Each technical communication conference I attend, one of the activities that attendees look forward to is strolling through the exhibit hall, perusing the various tech comm booths, picking up freebies and fliers, listening to vendor pitches, and generally taking in the tech comm world of...

 

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