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0 0 New podcast from the Write the Docs communitySidebar navigation is one of the more complex components of a documentation site, and it is critical for helping users understand and find documentation. I hacked together a sidebar menu for a doc site that's hosted on a somewhat inflexible platform, using Jekyll to generate the sidebar....  

0 0 Review of Coding for Writers course by Peter Gruenbaum on UdemyPeter Gruenbaum has a new course on Udemy called Coding for Writers. Overall, this course takes a unique angle in not only teaching you the basics of coding (in this case, mostly JavaScript and Java), but also teaching you how to document the code, such as focusing on parameters, responses,...  

0 0 Recording of Open Authoring -- Collaboration Across Disciplines presentation, by Ralph SquillaceRalph Squillace, a senior content engineer for the Microsoft Azure Infrastructure team based in San Francisco, California, recently gave a presentation to the STC Silicon Valley chapter (on November 14, 2016) on Open Authoring -- Collaboration Across Disciplines. In the presentation, Ralph...  

0 0 The Ultimate Bag Guide: The Goyard St. Louis Tote and Goyard Anjou Tote Personalization services are all hand-painted in one of three workshops (San Francisco, Tokyo or Carcassone, France), which means they take at least 3 to 4 weeks for completion. With either black or tan leather trim All St. Louis Totes are made out of Goyardine, which is a colored textile...  

0 0 How to avoid becoming extinct in your technical writing career I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include technical writing, authoring and publishing tools, API documentation, tech comm trends, visual communication, technical writing career advice, information architecture and...  

0 0 Should you ever apologize for something product-related in your documentation? Looking at Apple's dongle documentationApple's recent dongle fiasco raises an interesting tech comm question: Is there ever a time when you, as a technical writer, should apologize for something product-related in your documentation? I looked at Apple's end-user docs about their ports but didn't see any acknowledgement that they...  

0 0 The 10 Best Bag Deals for the Weekend of November 4 I'm coming to you on this fine November day from San Francisco, where it is much earlier than my usual perch in New York. I've been here since Saturday and I have no concept of what time it is anywhere, though, so I'd believe just about anything you told me. What's even better is that I'm...  

0 0 How to get crisp text callouts like in Apple's new Touch bar documentation -- and why you might not want toApple's new Macbook laptops include a Touch Bar that replaces the function keys at the top of the keyboard. You can program these keys with your own custom functions. I was curious to see what the documentation for the Touch Bar looked like. In looking at the Apple docs, the most interesting...  

0 0 How to deliver newsletters for your Jekyll siteAlthough email may seem somewhat antiquated, it has by far the greatest reach of any online communication method. If you have a Jekyll-based site, here's an easy approach to sending out an email newsletter. This approach involves using a for loop to get a summary of your latest posts and then...  

0 0 How to respond to product disasters: Analyzing Samsung's response to their exploding phones in contrast to Dyn's response to the DDoS attackWhat would you do to rebuild trust in your brand after a product disaster like Samsung's exploding phones? I looked at Samsung's recall notice and newsroom articles to see what strategies they employed, but I found the communication brief, plain, and short of any detail that would help...  

0 0 Apple's Two-Step Verification versus Two-Factor Authentication, or, When Marketing's lingo makes it impossible to communicate with plain speechApple's Two-Step Verification versus Two-Factor Authentication, or, When Marketing's lingo makes it impossible to communicate with plain speech In the latest episode of This Week in Tech (TWIT episode 585), the hosts talk about how confusing Apple's two-factor authentication is compared to...  

0 0 How to tell if you're a content strategistRecently MindTouch published a list of the top 25 Content Strategist Influencers. In contrast to previous top influencer lists, this year's list shifts from the term 'tech comm influencer' to 'content strategist influencer'. They also broadened their measures for determining influence,...  

0 0 Markdown or reStructuredText or DITA? Choosing the right format for tech docsIn the deliberation about authoring formats -- whether to use Markdown or reStructuredText or DITA (or something else) -- one detail that is frequently overlooked is the importance of the accompanying tool or platform that uses that format. You almost never use these authoring formats alone...  

0 0 My gravity towards toolsTools are an odd problem in tech comm. On the one hand, companies don't want you to spend hardly any time at all either learning or setting up authoring tools. Preferably, you should already be familiar with the company's tools before being hired. Then after you're hired, companies usually...  

0 0 Saving Your Sanity Through Better Client Relations -- with Alisa BonsignoreIn this presentation, Alisa Bonsignore, a technical communication consultant based in the San Francisco Bay area, talks about how she developed confidence and experience in consulting with clients about writing projects. In the beginning, Alisa started out by apologizing for projects in which...  

0 0 From podcasts to audio books and now back to podcasts -- experimenting with a new angleLately I've been turning my attention away from audio fiction and back into technology podcasts. I'm curious whether looking at the tech comm angle associated with technology news might provide a fruitful angle for blog posts and discussion. I've listened to audio books from Audible for the...  

0 0 Coding the sidebar navigation element for documentation websitesSidebar navigation is one of the more complex components of a documentation site, and it is critical for helping users understand and find documentation. I hacked together a sidebar menu for a doc site that's hosted on a somewhat inflexible platform, using Jekyll to generate the sidebar....  

0 0 New Label Love: Amour Vert Crafts Sustainable Elevated Basics Need another reason to love Amour Vert? All domestic online orders ship free from San Francisco, and returns are free too! Check out some of my favorites from Amour Vert's fall collection... This 100% merino wool sweater is about as cozy as it gets for fall. A black ponte knit dress...  

0 0 Gap Climbs After Better Than Expected September SalesSame-store sales gained 4 percent at Old Navy last month, the San Francisco-based retailer said on Thursday. Analysts had projected growth of less than 1 percent, according to Retail Metrics. The figure fell 3 percent companywide in September, less than the 3.6 percent analysts...  

0 0 In Japan, Tapping the World's Best Vintage In August 2013, San Francisco-based luxury consignment start-up The RealReal established a Japanese outpost. The RealReal Japan anticipated sales in excess of ¥1 billion ($10 million) in its first full year of trading, with JapanConsuming reporting "real potential for Japanese consumers... to...  

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